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Politique GDPR

Herbalhomeeu (ci-après dénommé « nous ») s’engage à respecter le Règlement Général sur la Protection des Données (GDPR). La présente politique décrit notre approche en matière de protection des données personnelles.

1. Champ d’application

La présente politique s’applique au traitement des données personnelles des utilisateurs situés en France ou dans l’Union européenne. Elle couvre :

  • La fourniture de services ou de produits à des utilisateurs français, ainsi que la surveillance de leur comportement, même lorsque le traitement a lieu en dehors de l’UE.

  • Les données stockées sous forme électronique ou dans des fichiers structurés papiers.
    Le traitement à caractère personnel effectué dans le cadre d’une activité exclusivement personnelle ou domestique ne relève pas du champ d’application de la présente politique.

2. Principes fondamentaux

Tout traitement de données respecte les exigences suivantes :

  • Licéité, loyauté et transparence ;

  • Finalités déterminées, explicites et légitimes ;

  • Limitation à ce qui est nécessaire au regard des finalités (minimisation) ;

  • Exactitude des données ;

  • Conservation limitée dans le temps nécessaire aux finalités ;

  • Intégrité et confidentialité (protection contre l’accès non autorisé, la perte ou la divulgation).

3. Droits des utilisateurs

Conformément au GDPR, tout utilisateur dispose des droits suivants :

  • Droit d’information, d’accès et de rectification ;

  • Droit à l’effacement (« droit à l’oubli ») ;

  • Droit à la limitation du traitement et droit d’opposition ;

  • Droit à la portabilité des données ;

  • Droit de retirer son consentement à tout moment.

4. Obligations des sous-traitants

Nos partenaires (transporteurs, service client, hébergement, etc.) sont tenus de :

  • Agir uniquement sur nos instructions écrites ;

  • Mettre en œuvre des mesures de sécurité appropriées ;

  • Nous assister pour répondre aux demandes des utilisateurs concernant leurs données ;

  • Nous notifier immédiatement en cas de violation de données ;

  • Tenir un registre des activités de traitement ;

  • Désigner un délégué à la protection des données (DPO) si nécessaire et notifier la CNIL.

5. Transfert de données

Lorsque des données sont transférées hors de l’Espace économique européen (EEE), nous garantissons un niveau de protection adéquat via :

  • Une décision d’adéquation de la Commission européenne ;

  • Des clauses contractuelles types (SCC) ;

  • Des mesures complémentaires (chiffrement, contrôle d’accès, etc.).

6. Contrôle et sanctions

La CNIL (Commission nationale de l’informatique et des libertés) dispose des pouvoirs suivants :

  • Effectuer des contrôles sur site ou à distance ;

  • Suspendre ou interdire un traitement non conforme ;

  • Infliger des amendes pouvant aller jusqu’à 20 millions d’euros ou 4 % du chiffre d’affaires annuel mondial (le montant le plus élevé étant retenu).

7. Déclaration de conformité

Nous nous engageons à :

  • Vous laisser le contrôle permanent de vos données personnelles ;

  • Assurer un traitement transparent et responsable ;

  • Réduire les risques liés à la vie privée grâce à des mesures techniques et organisationnelles.

8. Nous contacter

Pour toute question relative à cette politique ou à l’exercice de vos droits :
Adresse postale : 66 ARTHUR ST, LUDLOW, MA 01056, US
E-mail : care@herbalhomeeu.com
Téléphone : +1 (413) 219-0407
Horaires d’ouverture : du lundi au vendredi, de 9:00 à 12:30 et de 14:00 à 18:00 (CET)

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

FAQs

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.
Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

Comfortable & Stylish Shoes for Men and Women

Comfortable & Stylish Shoes for Men and Women
Whether you're shopping for men's shoes or women's shoes, comfortable stylish shoes that keep up with the current style trends should be a priority. What if you could have all that, plus plantar fasciitis shoes and heel pain shoes designed with supportive arch support technology to relieve aching feet? At StrideOn, every pair is crafted with high-quality, breathable materials like durable leather and soft suede, so you can enjoy all-day comfort without sacrificing style. With StrideOn, you never have to choose between looking stylish and feeling supported; every step is designed for comfort that lasts. Read more...
Comfortable & Stylish Shoes for Men and Women
Whether you're shopping for men's shoes or women's shoes, comfortable stylish shoes that keep up with the current style trends should be a priority. What if you could have all that, plus plantar fasciitis shoes and heel pain shoes designed with supportive arch support technology to relieve aching feet? At StrideOn, every pair is crafted with high-quality, breathable materials like durable leather and soft suede, so you can enjoy all-day comfort without sacrificing style. With StrideOn, you never have to choose between looking stylish and feeling supported; every step is designed for comfort that lasts. Read more...

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CONTACTENOS

Dirección: 66 ARTHUR ST,LUDLOW,MA 01056, US​​
Correo electrónico de atención: care@herbalhomeeu.com
Teléfono de atención: +1 (413) 219-0407
Horaires d’ouverture : du lundi au vendredi, de 9:00 à 12:30 et de 14:00 à 18:00 (CET)
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